Move Your Balance Back to Your Wallet
Withdrawals go to the same wallet you deposited from — we match the outbound channel to your verified account to keep the path clean. Head to the cashier, open the withdrawal tab, and choose DANA, OVO or GoPay. Enter the amount you want to pull and confirm. If your account verification is complete, the request moves into processing without a manual hold.
We do not publish a fixed processing window because wallet clearing times vary by provider; your wallet app will notify you when the credit lands.
- Open Withdrawal Tab — In the cashier, tap Withdraw. Your registered wallet options — DANA, OVO, GoPay — appear as selectable channels alongside your verified account details.
- Choose Amount and Channel — Select the wallet, enter the withdrawal amount, and review the details on screen. Confirm only when the destination wallet number matches your registered account.
- Complete Verification Step — If prompted, confirm your identity via the OTP sent to your registered number. This step protects your balance from unauthorised payout requests.
- Request Submitted — Once submitted, the request enters the queue. Your wallet provider sends a credit notification when the funds arrive on their end.